TitleRequirements towards automated mediation agents
Publication TypeConference Paper
Year of Publication2008
AuthorsSimoff S, Sierra C, de Mántaras RLópez
Conference Name11th International Conference on Principles of Knowledge Representation and Reasoning: Workshop on Knowledge Representation for Agents and Multiagent Systems (KRAMAS 2008)
Conference LocationSydney, Australia
Date Published17/09/2008

This paper presents a preliminary study of the relevant issues on the development of an automated mediation agent. The work is conducted within the 'curious negotiator' framework [4]. Mediation, considered from a knowledge perspective, is an information revelation process. The introduced formalism is used to demonstrate how via revealing the appropriate information and changing the understanding of the disputing parties mediation can succeed. Automating mediation needs to take into account that mediation is a knowledge intensive process, where the mediators utilise their past experiences and information from negotiating parties to change the positions of negotiating parties.