TitleAgent-mediated electronic commerce : scientific and technological roadmap
Publication TypeConference Paper
Year of Publication2001
AuthorsSierra C, Dignum F
EditorDignum F, Sierra C
Conference NameLecture notes in artificial intelligence

Internet continues to spawn new markets and electronic commerce is changing many market conventions. Old commercial practices are being adapted to the new conditions of immediacy brought forth by the global networks, and new products, services, as well as new practices are beginning to appear. Agent-based technologies could play a critical role in this regard with the potential of evetually delivering unprecedented levels of autonomy, customization and general sophistication in the way electronic commerce is conducted. At the same time a number of theoretical, technological, economic, sociological and legal issues will need to be addressed before such opportunities become a reality.