TitleAn Agent Oriented Hotel Information System
Publication TypeConference Paper
Year of Publication2009
AuthorsRobles A, Noriega P, Cantú F
EditorDecker KS, Sichman JSimão, Sierra C, Castelfranchi C
Conference NameProceedings of 8th Int. Conf. on Autonomous Agents and Multiagent Systems (AAMAS 20009)
PublisherInternational Foundation for Autonomous Agents and Multiagent Systems
Conference LocationBudapest, Hungary
Date Published10/05/09
ISBN Number978-0-9817381-7-8

The paper reports the experience of converting a large legacy hotel information system (1.2million lines of code), into an agent-intensive one, INNSIST, now in operation with more than one thousand employees interacting with the system daily. The conversion is based on a framework –conceptual and computational models, plus software and methodology– that extends the notions of electronic institutions (EI). The premise is to have an institutional prescription of how a corporation is intended to work and having an electronic institution harness the components of a conventional IS so that these operate as prescribed. The paper gives a sketch of the extended EI framework, reports on the implementation process and discusses the advantages of the approach discussed.